Frequently Asked Questions
How long does delivery take?
Standard delivery takes 3–5 working days across Pakistan. Major cities usually receive orders in 2–3 days.
Do you offer Cash on Delivery?
Yes! COD is available on every order — pay when the package reaches your door.
How do I track my order?
Every order gets a tracking code (e.g. TF-XXXX-XXXX). Enter it on the Track Order page or in your account.
Can I return a product?
Yes — unopened/unused items can be returned within 7 days of delivery. See our Returns policy for details.
How do coupons work?
Add items to your cart, enter the coupon code at checkout, and the discount is applied instantly. Check minimum-order and expiry rules on each code.
Is my personal information safe?
Absolutely. We only use your data to process orders and never sell it to third parties.
Still have a question? Contact our team — we reply within 24 hours.